OEA™ offers a progressive, three-level certification pathway designed to support professional growth from foundational understanding to executive governance.
Purpose: Knowledge and awareness
Target Audience: Entry-level professionals, supervisors, graduates
Outcome: Understanding core Operational Excellence principles and concepts
Purpose: Applied competence
Target Audience: Managers, process owners, improvement leads
Outcome: Ability to design, implement, and sustain improvement initiatives
Purpose: Governance and strategic stewardship
Target Audience: Executives, directors, transformation sponsors
Outcome: Ability to govern enterprise-wide Operational Excellence
Purpose
The OEA™ Foundation Certification builds a strong foundational understanding of Operational Excellence concepts, language, and principles.
Key Topics
Fundamentals of operational strategy
Process design and improvement basics
Performance measurement and KPIs
Continuous improvement concepts
Risk, ethics, and professional responsibility
Assessment
Written examination
Scenario-based questions testing understanding and judgment
Who Should Attend
Early-career professionals
Supervisors and team leaders
Graduates entering operations, quality, or improvement roles
Certification Validity
Valid for three (3) years
Purpose
The Practitioner Certification develops professionals capable of implementing, leading, and sustaining Operational Excellence initiatives within their organizations.
Key Topics
Strategy deployment and alignment
Process redesign and optimization
Performance management systems
Continuous improvement leadership
Risk, change, and stakeholder management
Assessment
Written examination
Applied case study
Workplace improvement project assessment
Who Should Attend
Functional and operations managers
Process owners
Continuous improvement leads
Project and transformation managers
Certification Validity
Valid for three (3) years, subject to CPD requirements
Purpose
The Leadership Certification recognizes senior leaders who can sponsor, govern, and sustain enterprise-wide Operational Excellence.
Key Focus Areas
Enterprise operational strategy
Transformation and governance models
Performance oversight and assurance
Risk, compliance, and accountability
Culture, ethics, and leadership
Assessment
Executive portfolio submission
Strategic case study
Oral defense before an assessment panel
Who Should Attend
Executives and senior leaders
Board members
Public sector accounting officers
Transformation sponsors and policy leaders
Certification Validity
Valid for three (3) years, with executive CPD requirements